Table 4.

Opinions of the families about using Skype

Questions with Likert scale	1	2	3	4	5
How easy was it to use Skype?	0 (0%)	0 (0%)	0 (0%)	4 (50%)	4 (50%)
How satisfied were you with the video calls?	0 (0%)	0 (0%)	0 (0%)	5 (62.5%)	3 (37.5%)
How easy was it for you to communicate with the nurse by video call?	0 (0%)	0 (0%)	1 (12.5%)	2 (25%)	5 (62.5%)
Were the answers or instructions you received during the video calls useful to you?	0 (0%)	0 (0%)	2 (25%)	4 (50%)	2 (25%)
Were video calls less stressful than home visits?	0 (0%)	0 (0%)	4 (50%)	2 (25%)	2 (25%)
Questions with No/Yes answers		No		Yes
Did you receive answers to your questions during the video calls?		1 (12.5%)		7 (87.5%)
Were video calls better than ordinary phone calls?		1 (12.5%)		7 (87.5%)
Did the video calls help you feel more confident in the care of your child at home?		0 (0%)		8 (100%)
Do you feel that the video calls reduced your need of home visits?		2 (25%)		6 (75%)

The number of families is shown, with the percentages given in parentheses.

For the Likert-like scale, 1 = very difficult, very dissatisfied, very useless, much more stressful; 0 = neutral (neither/nor); 5 = very easy, very satisfied, very useful, much less stressful.