TABLE 5.
Patient Ratings of Communication With Surgeons
| Race | Excellent | Very Good | Good/Below | P | |
|---|---|---|---|---|---|
| a. Treating you like you’re on the same level; not “talking down” to you | W | 84.8 | 13.8 | 1.4 | <0.0001 |
| AA | 64.4 | 23.5 | 12.1 | ||
| b. Letting you tell your story and listening | W | 78.7 | 17.4 | 3.9 | <0.0001 |
| AA | 62.6 | 23.0 | 14.4 | ||
| c. Showing interest in you as a person | W | 77.8 | 17.2 | 5.0 | <0.0001 |
| AA | 65.9 | 19.7 | 14.4 | ||
| d. Discussing options with you and offering choices | W | 77.7 | 17.0 | 5.3 | <0.001 |
| AA | 61.4 | 20.5 | 18.1 | ||
| e. Letting you help decide what to do | W | 74.6 | 19.4 | 6.0 | <0.001 |
| AA | 58.4 | 16.9 | 24.7 | ||
| f. Encouraging you to ask questions | W | 70.6 | 19.6 | 9.8 | <0.001 |
| AA | 58.5 | 19.9 | 21.6 | ||
| g. Answering your questions clearly | W | 80.9 | 15.8 | 3.3 | <0.0183 |
| AA | 71.5 | 22.1 | 6.4 | ||
| h. Explaining what you need to now about your problems, how and why they occurred and what to expect next | W | 77.8 | 16.6 | 5.6 | <0.0027 |
| AA | 69.4 | 17.7 | 12.9 | ||
| i. Using language you can understand when explaining your problems and treatments | W | 82.6 | 14.4 | 3.0 | <0.0009 |
| AA | 71.7 | 20.2 | 8.1 | ||
| j. Discussing how your problem or treatment impacts on your daily life | W | 73.2 | 19.3 | 7.5 | <0.0001 |
| AA | 60.7 | 17.8 | 21.5 | ||
| k. Taking all your medical history into account when considering your current problem or treatment | W | 76.9 | 18.1 | 5.0 | <0.0001 |
| AA | 64.8 | 17.6 | 17.6 |