Table 3.
Item | Staff Utterances | p value |
---|---|---|
Nurturing | −.141 | .158 |
Affirming | −.364 | .000 |
Respectful | −.317 | .001 |
Supportive | −.170 | .089 |
Polite | −.222 | .026 |
Caring | −.159 | .112 |
Warm | −.184 | .066 |
Directive | .320 | .001 |
Bossy | .283 | .004 |
Dominating | .370 | .000 |
Controlling | .368 | .000 |
Patronizing | .414 | .000 |