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. 2012 May 30;3(2):197–209. doi: 10.4338/ACI-2012-02-RA-0005

Table 2.

Average ambulatory care quality for each of 15 measures at follow-up and the percentage of primary care physicians meeting or exceeding the regional benchmark, stratified by use of an electronic portal for viewing clinical data.

Quality measure N Regional benchmark Percentage of primary care physicians with performance meeting or exceeding the regional benchmark
Overall Used Electronic Laboratory Result Viewing, Jan – Jun 2006
Yes (N = 59) No (N = 79) p
Mammography, % female members 52–69 years old who had a mammogram in the reporting year or year prior 137 76.4 44.5 57.6 34.6 0.01
Pap smear, % of female members 21–64 years old who had a Pap smear in the reporting year or two years prior 138 81.0 46.4 54.2 40.5 0.11
Colorectal cancer screening, % of members 50–80 years old who had fecal occult blood testing in the reporting year, flexible sigmoidoscopy in the last 5 years, or colonoscopy in the last 10 years 138 52.7 67.4 76.3 60.8 0.05
Asthma medication management, % of members with asthma who filled a prescription for more than one short-term beta agonist in a specified 3-month period and were also on a long-term controller medication 102 88.8 57.8 56.4 59.6 0.74
Antibiotic use, % of members who were treated with an antibiotic for acute bronchitis, acute sinusitis or acute upper respiratory infection / pharyngitis* 67 47.2 38.8 43.8 34.3 0.43
For patients with diabetes only
Body mass index documented, % 125 15.4 41.6 56.1 29.4 0.003
Nephropathy screening, % 125 61.6 40.8 45.6 36.8 0.32
Low density lipoprotein cholesterol < 100 mg/dl in the reporting year or year prior, % 125 45.1 75.2 86.0 66.2 0.01
HbA1C < 7% in the reporting year, % 125 48.9 77.6 79.0 76.5 0.74
For adolescents (ages 14–18 years) only, in the two previous years
Body mass index documented, % 47 10.3 66.0 69.6 62.5 0.61
Screening or counseling documented for drug and alcohol use, % 47 75.5 74.5 73.9 75.0 0.93
Screening or counseling documented for pregnancy or sexually transmitted diseases, % 47 68.0 61.7 69.6 54.2 0.28
Screening or counseling documented for tobacco use, % 47 75.9 83.0 87.0 79.2 0.70
Member satisfaction score with communication with PCP's office, % (maximum possible score 100%) 136 85.3 58.1 65.5 52.6 0.13
Member satisfaction score with quality of care, 100% (maximum possible score 100%) 136 86.9 48.5 56.9 42.3 0.09

* In the case of Antibiotic Use, the last three columns represent the percentage of primary care physicians who are at or below the regional benchmark, because a lower score is better.