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. 2013 Apr 4;8(4):e60636. doi: 10.1371/journal.pone.0060636

Table 4. Patient responses to the annual satisfaction survey in the Paper period (2010) and Electronic period (2011).

Question Paper period N (%) Electronic period N (%) OR (95% CI)
The practitioner made me feel comfortable to discuss sexual health matters
Strongly agree or agree 255 (99) 178 (97%) 0.28 (0.04, 1.57)
Not sure, disagree or strong disagree 2 5 (P = 0.21)
I did have the opportunity to ask questions- % agree
Strongly agree or agree 250 (97) 177 (95) 0.63 (0.22, 1.82)
Not sure, disagree or strong disagree 8 9 (P = 0.49)
Thinking about the consultation you had today with our new electronic health record. How do you think the electronic record affected the quality of your consultation today?
Improved NA 116 (66%) (59–73%)
No difference 56 (32%) (25–39%)
Worse 5 (3%) (1–6%)
Overall, I am satisfied with the services at MSHC
Very satisfied, satisfied 231 (97) 176 (96) 0.67 (0.21, 2.1)
Unsure, dissatisfied, very dissatisfied 7 8 (P = 0.61)
If the need arose, I would attend MSHC again
Yes 229 (97) 180 (98) 1.83 (0.42, 9.1)
No or not sure 7 3 (P = 0.58)

OR = odds ration, CI = confidence interval.