Table 3.
Mean self-efficacy score on each communication skill (items a + b/2)
| Skill | Item a | Item b | Mean (SD) | |
|---|---|---|---|---|
| 1 | Assess emotions | Initiate communication about emotions or worries | Be aware of hints to emotions | 7.20 (1.34) |
| 2 | Respond to emotions | Respond with empathy | Show the patient that you care | 7.84 (1.28) |
| 3 | Assess cognitions | Assess the patient perspective | Show interest in the patient perspective | 7.35 (1.26) |
| 4 | Respond to cognitions | Explain clearly cause of problem | Enhance the patient's understanding of cause–effect | 6.85 (1.35) |
| 5 | Assess resources/coping | Assess the patient's strength and resources | Enhance patient's own awareness of strengths and resources | 6.56 (1.40) |
| 6 | Respond to resources/coping | Find strategies for health promotion together | Communicate about coping | 6.57 (1.38) |