Table 1.
Demographic presentation of the study population, responders, and of the sample population that had experienced negative encounters with social insurance staff
| Total number of respondents n (%) | Respondents with experience of positive encounters n (%) | Respondents with experience of negative encounters n (%) | |
|---|---|---|---|
|
All |
5,802 (100) |
4,365 (100) |
1,206 (100) |
|
Gender |
|
|
|
| Female |
3,698 (64) |
2,811 (64) |
790 (66) |
| Male |
2,104 (36) |
1,554 (36) |
416 (34) |
|
Age categories |
|
|
|
| 20-29 |
460 (8) |
331 (8) |
169 (14) |
| 30-39 |
1,177 (20) |
897 (20) |
334 (28) |
| 40-49 |
1,424 (25) |
1,058 (24) |
326 (27) |
| 50-59 |
1,825 (31) |
1,397 (32) |
285 (24) |
| 60-64 |
916 (16) |
682 (16) |
92 (7) |
|
Educational level |
|
|
|
| Compulsory school |
1759 (30) |
1324 (30) |
287 (24) |
| 2 years in high school |
1251 (22) |
950 (22) |
272 (23) |
| 3-4 years in high school |
1171 (20) |
883 (20) |
299 (25) |
| University credits |
490 (8) |
386 (9) |
105 (8) |
| Completed university degree |
1074 (19) |
786 (18) |
233 (19) |
| Missing |
56 (1) |
36 (1) |
10 (1) |
|
Sick-leave diagnosis |
|
|
|
| Mental |
1,547 (27) |
1161 (27) |
335 (28) |
| Musculoskeletal |
1,855 (32) |
1422 (32) |
386 (32) |
| Other somatic |
1,322 (23) |
964 (22) |
218 (18) |
| Several diagnoses |
1,069 (18) |
256 (6) |
133 (11) |
| (Missing) | 9 | 562 (13) | 134 (11) |