Table 5.

Proportions of those who, following contact with staff of the social insurance office, reported that they were impeded from returning to work (with a 95% confidence interval)

	Experiences of encounters with social insurance office staff	Experiences of encounters with healthcare staff
(n = social insurance office staff/healthcare staff)	Return to work impeded	Return to work impeded
Mental diagnosis
Negative encounters (n = 149/290)	36.1% (27.5-44.7)	38.5% (29.1-47.9)
Also feeling wronged (n = 93/268)	62.4% (54.6-70.2)	59.2% (53.8-64.6)
Chronic pain conditions
Negative encounters (n = 114/332)	26.3% (18.2-34.4)	26.8% (19.5-34.1)
Also feeling wronged (n = 70/293)	39.1% (32–46.2)	43.7% (38.1-49.3)
Somatic diagnosis
Negative encounters (n = 61/189)	23% (13.4-32.6)	27.9% (18.4-37.4)
Also feeing wronged (n = 40/176)	39.2% (29.7-48.7)	39.1% (31.6-46.6)

The results are divided into the three main diagnoses: psychiatric disorders, musculoskeletal disorders, and other somatic diseases. The results are compared to similar data from patient contacts with healthcare staff.