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. 2012 Nov 22;1(2):e18. doi: 10.2196/resprot.2329

Table 1.

System Usability Scale item responses: Combined sample (N= 21).



Negative Positive


0 1 2 3 4
1 I think that I would like to use this website frequently.

14.3% 47.6% 38.1%
2 I found the website unnecessarily complex.a

4.8% 33.3% 61.9%
3 I thought the website was easy to use.

14.3% 28.6% 57.1%
4 I think that I would need the support of a technical person to be able to use this website.a


14.3% 85.7%
5 I found the various functions in this website well integrated.
4.8% 19.0% 42.9% 33.3%
6 I thought there was too much inconsistency in this website.a

14.3% 28.6% 57.1%
7 I would imagine that most people would learn to use this website very quickly.
4.8% 4.8% 38.1% 52.4%
8 I found the website very cumbersome to use.a

9.5% 28.6% 61.9%
9 I felt very confident using the website. 4.8%
4.8% 38.1% 52.4%
10 I need to learn a lot of things before I would get going with this website.a


33.3% 66.7%

Proportion for all participants 0.5% 1.0% 8.6% 33.3% 56.6%

a Values of responses to these items were reversed when scored.