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. 2013 Feb 18;15(2):e38. doi: 10.2196/jmir.2361

Table 2.

Results of patients’ satisfaction survey (mean ± SD) where 0 means “I strongly disagree” and 5 means “I strongly agree”.

Survey statement Answer (mean ± SD)
1. In general the Web service “Babies at home" was helpful. 4.3 ± 0.9
2. The available information helped me take care of the baby. 4.3 ± 0.8
3. The information available on the website could clarify my doubts. 4.1 ± 0.9
4. The email service with nurses available on the website was useful. 4.6 ± 0.9
5. The files and recommended links were useful. 4.0 ± 1.0
6. The nurse’s answers to my questions were useful. 4.7 ± 0.9
7. The use of the website avoided visits to the primary care center. 31 (yes) – 72%
8. The use of the website avoided visits to the emergency department. 16 (yes) – 37%
9. I would recommend this website. 41 (yes) – 95%