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. 2013 May 2;8(5):e62923. doi: 10.1371/journal.pone.0062923

Table 3. Responsiveness distributions among the eight elements of CHC responsiveness (n, %).

Elements Year Low Middle High Responsiveness inequality index
Dignity 2007 0 (0) 60 (19.93) 241 (80.07) 0.018
2008 11 (4.06) 35 (12.92) 225 (83.02) 0.223
2009 8 (2.67) 54 (18.00) 238 (79.33) 0.193
Autonomy 2007 12 (3.98) 98 (32.56) 191 (63.46) 0.360
2008 27 (9.96) 72 (26.57) 172 (63.47) 0.386
2009 12 (4.00) 106 (35.33) 182 (60.66) 0.285
Confidentiality 2007 1 (0.3) 160 (53.2) 140 (46.52) 0.206
2008 13 (4.80) 94 (34.69) 164 (60.52) 0.284
2009 1 (0.33) 93 (31.00) 216 (68.67) 0.192
Communication 2007 7 (2.32) 47 (15.61) 247 (82.07) 0.260
2008 19 (7.01) 34 (12.55) 218 (80.44) 0.241
2009 13 (4.33) 55 (18.33) 232 (77.33) 0.205
Prompt attention 2007 19 (6.31) 68 (22.59) 214 (71.10) 0.361
2008 21 (7.75) 58 (21.40) 192 (70.85) 0.370
2009 29 (9.67) 57 (19.00) 214 (71.33) 0.349
Basic amenities 2007 13 (4.32) 154 (51.16) 134 (44.51) 0.251
2008 15 (5.54) 151 (55.72) 105 (38.75) 0.273
2009 34 (11.33) 128 (42.67) 138 (46.00) 0.223
Social support 2007 1 (0.33) 64 (21.26) 236 (78.40) 0.311
2008 7 (2.58) 52 (19.19) 212 (78.23) 0.257
2009 2 (0.67) 43 (14.33) 255 (85.00) 0.438
Choices of providers 2007 14 (4.64) 53 (17.61) 234 (77.75) 0.306
2008 23 (8.49) 19 (7.01) 229 (74.50) 0.258
2009 18 (6.00) 35 (11.67) 247 (82.33) 0.264