Table 4.
Scale | Example of question |
Before adjustment |
After adjustment |
|||
---|---|---|---|---|---|---|
no. questions | α | no. questions | α | |||
1 |
Personal attention during aftercare |
During aftercare, was attention paid to complaints of fatigue? |
6 |
0.80 |
5 |
0.77 |
2 |
Cooperation and communication between healthcare professionals |
Was the advice given by different healthcare professionals congruent? |
4 |
0.78 |
3 |
0.81 |
3 |
Freedom of choice |
Were you given enough time to choose a treatment? |
3 |
0.79 |
|
|
4 |
Skills and cooperation of healthcare professionals |
Did doctors and nurses in the hospital give you the best possible care? |
6 |
0.76 |
|
|
5 |
Psychosocial guidance |
Did the hospital provide you with information about guidance for dealing with emotions and practical issues caused by cancer? |
5 |
0.83 |
4 |
0.86 |
6 |
Other investigations and treatments |
Was it possible to discuss a second opinion with your doctor? |
4 |
0.76 |
|
|
7 |
Information during treatment |
Did the healthcare professionals give you enough information? |
6 |
0.79 |
|
|
8 |
Continuity of care by healthcare professional/side effects and complaints |
Were doctors and nurses prepared to talk to you about things you thought had gone wrong? |
4 |
0.71 |
|
|
9 |
Patient-centered approach by doctors |
Did the doctors listen carefully to you? |
5 |
0.87 |
4 |
0.86 |
10 |
Patient-centered approach by nurses |
Did the nurses take you seriously? |
5 |
0.86 |
4 |
0.85 |
11 |
Information at completion of treatment |
At completion of the treatment, did you receive information about the possibility of psychosocial care? |
4 |
0.68 |
3 |
0.73 |
12 | Transfer to other healthcare professionals | Were important persons and institutions (general practitioner, rehabilitation) informed of the completion of your treatment? | 3 | 0.75 |
no. questions: the number of questions each scale contains. α: Cronbach’s alpha,. Scales for which the fields ‘after adjustment’ are blank, were not altered.