Table 4.

Reliability of the scales in the experience questionnaire, before and after removal of redundant questions based on psychometric analyses

	Scale	Example of question	Before adjustment		After adjustment
			no. questions	α	no. questions	α
1	Personal attention during aftercare	During aftercare, was attention paid to complaints of fatigue?	6	0.80	5	0.77
2	Cooperation and communication between healthcare professionals	Was the advice given by different healthcare professionals congruent?	4	0.78	3	0.81
3	Freedom of choice	Were you given enough time to choose a treatment?	3	0.79
4	Skills and cooperation of healthcare professionals	Did doctors and nurses in the hospital give you the best possible care?	6	0.76
5	Psychosocial guidance	Did the hospital provide you with information about guidance for dealing with emotions and practical issues caused by cancer?	5	0.83	4	0.86
6	Other investigations and treatments	Was it possible to discuss a second opinion with your doctor?	4	0.76
7	Information during treatment	Did the healthcare professionals give you enough information?	6	0.79
8	Continuity of care by healthcare professional/side effects and complaints	Were doctors and nurses prepared to talk to you about things you thought had gone wrong?	4	0.71
9	Patient-centered approach by doctors	Did the doctors listen carefully to you?	5	0.87	4	0.86
10	Patient-centered approach by nurses	Did the nurses take you seriously?	5	0.86	4	0.85
11	Information at completion of treatment	At completion of the treatment, did you receive information about the possibility of psychosocial care?	4	0.68	3	0.73
12	Transfer to other healthcare professionals	Were important persons and institutions (general practitioner, rehabilitation) informed of the completion of your treatment?	3	0.75

no. questions: the number of questions each scale contains. α: Cronbach’s alpha,. Scales for which the fields ‘after adjustment’ are blank, were not altered.