Table 2.
Telephone counselling condition | Self-help brochure condition | |||
---|---|---|---|---|
Received call(s)/brochure |
Yes |
87.5% |
Yes |
89.1% |
No |
2.0% |
No |
7.0% |
|
Number of calls taken/amount of brochure read |
1-2 calls |
4.3% (4.9%) |
Not read |
5.1% (5.7%) |
3-4 calls |
15.6% (17.9%) |
Read less than half |
10.9% (12.3%) |
|
5-6 calls |
32.4% (37.2%) |
Read more than half |
7.8% (8.8%) |
|
7 or more calls |
34.8% (39.9%) |
Read in full |
64.8% (73.1%) |
|
Use of tips | None |
7.8% (9.0%) |
None |
37.5% (42.1%) |
A few tips |
59.4% (68.2%) |
A few tips |
45.3% (50.9%) |
|
A lot of tips | 19.9% (22.9%) | A lot of tips | 6.3% (7.0%) |