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. 2013 Apr 23;13:381. doi: 10.1186/1471-2458-13-381

Table 3.

Evaluation of telephone counselling and self-help brochure at post-measurement

  Recipients-only
Intention-to-treat
Telephone counselling condition
Self-help brochure condition
Telephone counselling condition
Self-help brochure condition
(n  =224) (n  =228) (n  =256) (n  =256)
Telephone counselling brochure helped with
Motivation to quit or stay quit
Not at all
5.4%
22.9%
4.7%
20.3%
A little
27.8%
63.4%
24.2%
56.3%
A lot
66.8%
13.7%
58.2%
12.1%
Withdrawal
Not at all
9.4%
28.6%
8.2%
25.4%
A little
39.5%
56.8%
34.4%
50.4%
A lot
51.1%
14.5%
44.5%
12.9%
Cravings to smoke
Not at all
8.1%
31.3%
7.0%
27.7%
A little
35.0%
57.3%
30.5%
50.8%
A lot
57.0%
11.5%
49.6%
10.2%
Triggers of craving or difficult situations
Not at all
9.0%
25.6%
7.8%
22.7%
A little
35.9%
65.2%
31.3%
57.8%
A lot
55.2%
9.3%
48.0%
8.2%
Preventing a lapse or relapse
Not at all
10.3%
27.8%
9.0%
24.6%
A little
32.7%
61.7%
28.5%
54.7%
A lot
57.0%
10.6%
49.6%
9.4%
Motivation after a lapse or relapse
Not at all
10.3%
27.8%
9.0%
24.6%
A little
30.5%
58.6%
26.6%
52.0%
A lot
59.2%
13.7%
51.6%
12.1%
Received
Emotional support
Not at all
22.4%
56.8%
19.5%
50.4%
A little
34.1%
40.1%
29.7%
35.5%
A lot
43.5%
3.1%
37.9%
2.7%
Practical tips
Not at all
5.4%
19.4%
4.7%
17.2%
A little
18.4%
55.9%
16.0%
49.6%
A lot
76.2%
24.7%
66.4%
21.9%
Length of telephone counselling/brochure
Too short
10.8%
15.0%
9.4%
13.3%
About right
84.8%
81.9%
73.8%
72.7%
Too long
4.5%
3.1%
3.9%
2.7%
Overall satisfaction with telephone counselling/brochure Unsatisfied
6.7%
22.5%
5.9%
19.9%
Satisfied
41.7%
72.7%
36.3%
64.5%
Very satisfied 51.6% 4.8% 44.9% 4.3%