Table 1.

Service utilisation characteristics of the heavy and low users of the PDS of Espoo in baseline year 2004 and during the follow-up period 2005–2009

	Heavy users			Low users
	Baseline n=300	Follow-up n=258		Baseline n=314	Follow-up n=245
	Year 2004	Per year 2005-2009	Total 2005-2009	Year 2004	Per year 2005-2009	Total 2005-2009
Mean number of visits including examinations	0.5	0.2	1.1	0.4	0.2	1.0
Mean number of emergency visits	1.3	0.6	2.9	0.6	0.06	0.3
Mean number of other visits to dentist	5.5	1.8	9.0	0.3	1.04	5.2
Mean number of visits to a dentist	7.3	2.6	13.0	1.3	1.3	6.5
Mean number of visits to a dental hygienist	0.9	0.4	2.0	0.4	0.3	1.2
Mean number of all dental visits	8.2	3.0	15.0	1.7	1.6	7.7

p<0.001¸ p<0.05.