Table 2.
Questionnaire items: leaders or employees |
Leaders |
Employees |
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---|---|---|---|---|---|---|---|---|---|---|---|---|
Health-care provision | Health administration | Health-care provision | Health administration | |||||||||
Set 1: employee development |
Two-way analysis of variance for total scores: position (leader : employee) P < 0.001; area (health care : administration) P = 0.435 |
|||||||||||
N |
M |
SD |
N |
M |
SD |
N |
M |
SD |
N |
M |
SD |
|
Each employee at the unit I lead is familiar with their hospital training and development programme for the next four years. |
104 |
3.34 |
0.84 |
14 |
3.43 |
1.09 |
645 |
2.71 |
1.11 |
118 |
2.85 |
1.22 |
I am familiar with my hospital training and development programme for the next four years. | ||||||||||||
When preparing the training and development programme for each employee, I always include their views and needs. |
103 |
4.02 |
0.73 |
14 |
3.86 |
0.86 |
644 |
2.64 |
1.12 |
115 |
2.75 |
1.32 |
I participate in the preparation of my annual training and development programme and am given the opportunity to present my views and needs. | ||||||||||||
I hold a meeting at least once a year with each employee in my unit to discuss their work and involvement in the unit. |
103 |
3.90 |
0.91 |
14 |
3.86 |
1.10 |
643 |
3.52 |
1.22 |
118 |
3.53 |
1.27 |
I meet my leader at least once a year to discuss my work and my involvement in the unit. | ||||||||||||
I equally promote the development of an area of work at the unit I lead and the development of employees at my unit. |
103 |
4.40 |
0.65 |
14 |
4.21 |
0.70 |
642 |
3.71 |
1.08 |
120 |
3.37 |
1.22 |
The leader of the unit where I work promotes the development of an area of work at that unit and the development of its employees equally. |
|
|||||||||||
As a unit leader I encourage the capacity for innovation, learning new skills and applying them in practice in my employees. |
103 |
4.55 |
0.61 |
14 |
4.43 |
0.76 |
648 |
3.84 |
1.02 |
119 |
3.49 |
1.21 |
The leader of the unit where I work encourages the capacity for innovation, learning new skills and applying them in practice. |
|
|||||||||||
I prepare the annual training and education programme together with the employees at my unit and make sure it is congruent with unit and hospital needs . The leader of the unit where I work prepares the annual training and education programme together with their employees and makes sure it is congruent with unit and hospital needs. |
103 |
4.23 |
0.76 |
14 |
4.07 |
1.07 |
647 |
3.37 |
1.17 |
118 |
3.05 |
1.35 |
Set 2: personal involvement |
Two-way analysis of variance for total scores: position (leader: employee) P < 0.001; area (health care: administration) P = 0.352. |
|||||||||||
I give employees an opportunity to suggest improvements for key projects being introduced into practice. |
104 |
4,45 |
0.64 |
14 |
4.29 |
0.73 |
648 |
2.79 |
1.06 |
119 |
2.95 |
1.25 |
My work at the hospital provides me with an opportunity to suggest improvements for key projects being introduced into practice. | ||||||||||||
I create conditions for employees to contribute their knowledge in change-implementation processes. |
104 |
4.41 |
0.60 |
14 |
4.50 |
0.52 |
649 |
3.05 |
0.99 |
118 |
3.12 |
1.13 |
I can contribute my knowledge in the change-implementation processes affecting my area of work through well managed work process improvement groups. | ||||||||||||
I give employees an opportunity to be actively involved in the change-implementation processes at the hospital. |
104 |
4.23 |
0.69 |
14 |
4.43 |
0.65 |
646 |
3.64 |
0.93 |
118 |
3.79 |
1.06 |
I desire to be actively involved in the change-implementation processes at the hospital. | ||||||||||||
I am satisfied with my status and leadership role in the hospital. |
104 |
3.85 |
0.95 |
14 |
4.21 |
0.70 |
648 |
2.96 |
1.08 |
119 |
3.03 |
1.33 |
I am happy with my status and role in our hospital. My suggestions and wishes for my professional development are taken into account. |
|
|||||||||||
Set 3: leader–employee relationship |
Two-way analysis of variance for total scores: position (leader : employee) P < 0.001; area (health care : administration) P = 0.371 |
|||||||||||
I offer my employees support and try to understand them when they turn to me with problems. |
103 |
4.50 |
0.62 |
14 |
4.29 |
0.83 |
646 |
3.73 |
1.06 |
121 |
3.62 |
1.13 |
The leader of the unit where I work communicates with employees by showing their support for work-related problems. |
|
|||||||||||
I provide employees with clear feedback on their work. |
104 |
4.30 |
0.75 |
14 |
4.29 |
0.47 |
646 |
3.73 |
1.07 |
120 |
3.63 |
1.17 |
My leader provides me with clear feedback on my work. | ||||||||||||
When expressing dissatisfaction with an employee’s work, I encourage them to improve instead of displaying anger. |
104 |
4.09 |
0.70 |
14 |
3.93 |
0.73 |
645 |
3.67 |
1.03 |
119 |
3.61 |
1.15 |
When my leader expresses dissatisfaction with my work or results, they encourage me to improve instead of displaying anger. | ||||||||||||
I listen to my colleagues attentively and am open to their suggestions, even if I don’t agree with their proposals. |
105 |
4.32 |
0.64 |
14 |
4.14 |
0.66 |
642 |
3.72 |
1.00 |
120 |
3.64 |
1.12 |
The unit leader is open to suggestions from employees, even if they don’t agree with the proposals. | ||||||||||||
Set 4: motivation |
Two-way analysis of variance for total scores: position (leader : employee) P < 0.001; area (health care : administration) P = 0.228 |
|||||||||||
The goals of the organization are clear; all employees are familiar with them. |
105 |
3.71 |
0.99 |
14 |
3.86 |
0.86 |
647 |
3.11 |
1.09 |
121 |
3.31 |
1.18 |
The activities of all employees are in synergy; we all work towards the same goal, our actions are not conflicting. |
104 |
3.63 |
0.84 |
14 |
3.93 |
0.73 |
645 |
3.01 |
1.03 |
119 |
3.06 |
1.07 |
Overall, we are successful in meeting our goals: our actions are goal-driven and not controlled by emergency calls, cell phones, e-mails or urgent tasks coming from our superiors. |
105 |
3.69 |
0.78 |
14 |
3.93 |
0.62 |
635 |
3.28 |
0.94 |
119 |
3.26 |
1.04 |
We all try to do the best in everything we do. |
105 |
4.17 |
0.75 |
14 |
4.07 |
0.83 |
649 |
4.02 |
0.97 |
120 |
3.84 |
1.05 |
There is a strong sense of optimism present in the organization. |
105 |
3.37 |
0.92 |
14 |
3.71 |
1.20 |
644 |
3.13 |
1.09 |
120 |
3.13 |
1.19 |
We do not give up when things become difficult or go wrong. |
105 |
3.84 |
0.84 |
14 |
3.86 |
0.66 |
648 |
3.62 |
0.97 |
120 |
3.60 |
1.06 |
People in our organization truly enjoy their work; their energy levels are very high. |
104 |
3.36 |
0.91 |
14 |
3.50 |
0.94 |
641 |
2.80 |
1.09 |
120 |
2.95 |
1.21 |
People in our organization are self-motivated; we do not require external incentive to perform our work. |
105 |
3.30 |
0.91 |
14 |
3.43 |
0.94 |
641 |
3.00 |
1.04 |
119 |
2.98 |
1.17 |
Our organization is characterized by individual commitment, a sense of responsibility, loyalty and taking initiative. |
103 |
3.55 |
0.89 |
14 |
3.79 |
0.80 |
641 |
3.23 |
0.95 |
120 |
3.18 |
1.12 |
There is an overall sense of satisfaction with the organization and working conditions among the employees. | 105 | 3.21 | 0.88 | 14 | 3.64 | 0.84 | 643 | 2.74 | 1.07 | 119 | 2.94 | 1.24 |
N, number of respondents who answered an item in the set; M, mean value on a 1 to 5 scale; SD, standard deviation.