Table 2.
Characteristics and content of the change-of-shift handovers
| Variable | Response, % | ||||
|---|---|---|---|---|---|
| Never | Rarely | Sometimes | Most of the time | Always | |
| Handovers received were | |||||
| Conducted face to face | 0 | 20.0 | 20.0 | 53.3 | 6.7 |
| Conducted over the phone | 0 | 40.0 | 40.0 | 20.0 | 0 |
| In electronic or written format without verbal discussion | 80.0 | 13.3 | 6.7 | 0.0 | 0 |
| Conducted verbally without written report | 6.7 | 6.7 | 6.7 | 60.0 | 20.0 |
| Interrupted 1 or more times | 0 | 13.3 | 60.0 | 26.7 | 0 |
| Conducted in a quiet private setting | 6.7 | 33.3 | 26.7 | 33.3 | 0 |
| Conducted with an opportunity for questions and response | 0 | 0 | 6.7 | 60.0 | 33.3 |
| Handovers received included | |||||
| Attending physician | 20.0 | 33.3 | 26.7 | 6.7 | 13.3 |
| Principle reason for admission | 0 | 0 | 13.3 | 26.7 | 60.0 |
| Code status | 0 | 73.3 | 20.0 | 6.7 | 0 |
| All major active clinical issues | 0 | 13.3 | 6.7 | 60.0 | 20.0 |
| Anticipated events | 0 | 0 | 20.0 | 53.3 | 26.7 |
| Current clinical condition | 0 | 0 | 20.0 | 20.0 | 60.0 |
| Tasks to be completed | 0 | 0 | 0 | 60.0 | 40.0 |