Table 3.

Resident experience with problematic handovers

Patients per reporting resident who experienced harm perceived to be owing to problematic handover	No.
Minor harm*	2.7
Major harm†	0.6

^*Minor harm defined as limited clinical consequence, such as a need for more frequent monitoring or transient discomfort, possibly leading to prolonged hospital admission but without substantial organ dysfunction or worsening of clinical condition.

^†Major harm defined as serious clinical consequences, such as deterioration in clinical status, organ dysfunction, prolonged hospital admission, disability beyond discharge or death.