Table 2.
MEAN SCALE SCORES FOR SATISFACTION WITH HEALTH CARE AND MEDICAL MISTRUST BATTERIES PRE- AND POST-PATIENT NAVIGATION
| Scale | Pre-navigation (std dev) | Post-navigation (std dev) | p valuea |
|---|---|---|---|
| Satisfaction w/health careb | 4.12 (0.65) | 4.53 (0.43) | <.0001 |
| Change in mean score (95% CI) | +0.41 (0.22–0.60) | ||
| Medical mistrustc | 2.38 (0.42) | 2.23 (0.59) | .13 |
| Change in mean score (95% CI) | −0.13 (−0.28–0.03) |
a
Wilcoxon signed ranks test (non-parametric).
b
A higher score corresponds to a higher level of satisfaction with health care and health care providers.
c
A higher score corresponds to a higher level of mistrust of the health care system and health care providers.
CI = Confidence Interval