Table 2. Taxonomy of Diagnostic Error Dimensions.
Process dimension | Description | Example |
---|---|---|
Provider-patient encounter |
Problems with history, physical exam, or ordering diagnostic tests for further work-up |
Significant symptoms are not noted or acted upon at the time of the encounter |
Diagnostic tests | Problems with ordered tests either not performed or performed/interpreted incorrectly |
Incorrect laboratory test result due to mislabeled specimen |
Follow-up and tracking | Problems with follow-up of abnormal diagnostic test results or scheduling of follow-up visits |
No follow-up of an abnormal X-ray despite suspicious finding |
Referrals | Lack of appropriate actions on requested consultation or communication breakdown from consultant to referring provider |
Consultant requests additional information from referring provider, but referring provider does not respond to the inquiry |
Patient related | Delay in follow-up appointments, uncertainty over how to react to abnormal test results, low adherence, failure to provide critical history information |
Patient does not show up for a scheduled diagnostic test |