Table 5.
Ranked service development preferences
| Development area | n | Median | IQR |
|---|---|---|---|
| Getting feedback on clinical results | 409 | 5.00 | 1 |
| Seeing the same professional each visit (continuity) | 410 | 5.00 | 1 |
| Having blood test done before appointment | 408 | 4.5 | 2 |
| Knowing which professional you will see in the clinic | 410 | 4.00 | 2 |
| A choice of which professional you see | 407 | 4.00 | 2 |
| More support with diabetes technology | 402 | 4.00 | 2 |
| An email or web-based query service | 399 | 4.00 | 2 |
| Text messages to remind appointments | 399 | 4.00 | 3 |
| An interactive help line | 399 | 4.00 | 1 |
| Out of hours clinic and education | 359 | 4.00 | 1 |
| Having a written care plan | 401 | 3.00 | 1 |
| Web resources | 391 | 3.00 | 1 |
| Online booking for education programs | 396 | 3.00 | 2 |
| Having education in the waiting area | 406 | 3.00 | 2 |
| More psychological support | 399 | 3.00 | 2 |
| Information on welfare benefits and social support | 397 | 3.00 | 3 |
| Support with employment issues | 396 | 3.00 | 3 |
Abbreviation: IQR, interquartile range.