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. 2013 Jul;103(7):e74–e82. doi: 10.2105/AJPH.2012.301102

TABLE 2—

Enabling Factors and Barriers for Scale-Up and Sustainability of Community Health Workers

Factors Articles Citing Factor, No.
Enabling factors
Program design and management
 Consistent management and supervision of CHWs and CHW program 8
 Respected and motivated people were selected as CHWs 6
 Intensive training (some articles specify ongoing or interval training) 4
 Pay, stipend, or transportation support provided 4
 Effective supply chain 3
 Female involvement 3
 CHW position was viewed as path to a job later 2
 Data about program efficacy were based on credible trial 1
 Charismatic initial leader of CHW program 1
 CHWs were given preferential treatment or access to other health and development services (e.g., microcredit, clinician appointments at health clinic) 1
 Flexible schedule for fulfilling CHW role 1
 Narrowly focused set of tasks or role (disease-specific) 1
 Regular monitoring and feedback; evaluation data used 1
 Adaptation encouraged during early program phases 1
 Program conducted in community with educated residents but limited employment options 1
Community fit
 CHWs were recruited from or by the community 8
 CHW approach was aligned with religious and moral norms of social service 5
 Tasks of CHW viewed as valuable and focused by community 5
 Strong community partnership, support, or champions, including cooperation of CHW program with existing community organizations 2
 Adaptation to community needs 2
Integration with the broader environment
 Integration or cooperation with broader health system or existing health care providers 8
 Ministry of Health or other government support, as reflected in financial support and rewards for CHWs, advocacy for CHWs, or initiation of CHW program 7
 CHWs coordinated their activities with nonhealth development programs 1
Barriers
Program design and management
 Not enough pay or incentive for CHWs; CHWs wanted other employment, found other employment that paid more, or had other employment or work that competed with CHW role 8
 Weak management and supervision of CHWs and CHW program 6
 Poor training of CHWs 4
 Lack of fidelity to recommended disease diagnosis and treatment practices 2
 Work overload for CHWs because of bureaucratic procedures 1
 Distance between houses and work sites 1
 Lack of supplies needed by CHWs 1
 Stress or low morale among CHWs 1
Community fit
 Lack of community support or lack of perceived value of CHW 5
 Lack of support from family members or spouses for CHWs’ role 1
Integration with the broader environment
 CHW was not respected or not integrated in hierarchy of health system 5
 Provider resistance to CHW role 3
 Lack of or reduction in support from Ministry of Health, competition from other health programs 2
 Political upheaval 1
 Unpredictability or reduction of donor funding for CHW program 1

Note. CHW = community health worker. The sample size was n = 19 articles.