Table 1.

Health-related outcomes of community pharmacy-based minor ailment schemes

Publication	Patients reporting total resolutions of symptom(s) % (n)		Reconsultation			Referrals
		Healthcare professional	Nature of reconsultation	Follow-up duration, days	Reconsultation rate, % (n)	Routine referral to GPs, % (n)	Urgent referral to GPs, % (n)
Whittington et al, 200150 (scheme users)		Any	Same illness	14	5.7 (33)	Unclear	3.6 (21)a
		GP	Same illness	14	2.4 (14)
Whittington et al, 200150 (general practice users)		Any	Same illness	14	4.0a (38)
		GP	Same illness	14	3.8 (36)
Schafheutle et al, 200252 (Area 1)	72.3 (47)	Unclear	Same illness	Unclear	6.2 (4)
Schafheutle et al, 200252 (Area 2)	68.0 (17)	Any	Same illness	Unclear	8.0 (2)	3.0 (16)	1.0 (5)
Flint and Rivers, 200349						5–30b (unclear)	Unclear
Magirr, 200348		GP	Same illness	14	12.0 (6)
Duggan, 200446						3.4 (167)	Unclear
NHS Islington, 200445		GP	Same illness	14	7.0 (62)	8.0 (70)	Unclear
Parkinson, 200444		GP	Same illness	Unclear	19.0 (unclear)
Anonymous, 200543		GP	Same illness	14	4.0 (130)	∼4.0 (136)	Unclear
Banjo, 200542						Unclear (7)	Unclear
Parkinson, 200541		GP	Unclear	Unclear	11.0 (unclear)	Unclear	Unclear (9)
Proprietary Association of Great Britain and Working in Partnership Programme, 200638		GP	Unclear	Unclear	Unclear (some)
Gandecha and Butt, 200836						15.0 (6)	Unclear
Gray, 200835	86.0 (133)	Any	Same illness	Unclear	26.7 (unclear)	5.6 (129)	0.4 (10)
Celino and Gray, 200934	94.4 (69)	Any	Same illness	Unclear	4.2 (63)
Davidson et al, 200933 (Area 1)						1.0 (69)	Unclear
Davidson et al, 200933 (Area 2)						0.7 (16)	Unclear
NHS Leeds, 200932		GP	Same illness	Unclear	13.0 (44)
Mary Seacole Research Centre, 201126		GP	Same illness	14	23.4 (34)	1.4 (829)	Unclear
		GP	Any illness	14	34.5 (50)
Camden Clinical Commissioning Group, 201125						1.1 (114)	0.2 (18)
Pumtong et al, 201124						0.4 (unclear)	Unclear

^aAll referrals recorded as ‘rapid referrals’.

^bData through verbal recall by practice staff. Empty cells: no data were available.