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Departments selected for interview
| Reference | Number | Care group | Location | Outpatient/inpatient | Sickness | Satisfaction |
|---|---|---|---|---|---|---|
| A | 46 | CG6 | B | Outpatient | Low | M: high W: high |
| B | 23 | CG2 | T | Outpatient | High | M: low W: low |
| C | 20 | CG2 | B | Inpatient | High | M: high W: high |
| D | 49, 50, 51 | CG7 | B and T | Inpatient and outpatient | High | M: high and low W: high and low |
Abbreviations: M, management; W, work.
