Table 4.
Items |
Residents |
Attending physicians |
Deputy directors |
Chief physicians |
χ2 | P | ||||
---|---|---|---|---|---|---|---|---|---|---|
NPR | NOR | NPR | NOR | NPR | NOR | NPR | NOR | |||
A1. People support one another in this facility |
98 |
10 |
77 |
8 |
57 |
7 |
38 |
6 |
0.76 |
0.86 |
A3. When a lot of work needs to be done quickly, we work together as a team to get the work done |
98 |
10 |
69 |
16 |
44 |
20 |
39 |
5 |
14.98 |
0.01 |
A4. In facility, people treat each other with respect |
99 |
9 |
72 |
13 |
58 |
6 |
38 |
6 |
2.77 |
0.43 |
A11. When one area in this unit gets really busy, others help out |
88 |
20 |
60 |
25 |
49 |
15 |
34 |
10 |
3.16 |
0.37 |
B2. Manager says a good word when he/she sees a job done according to established |
95 |
13 |
67 |
18 |
47 |
17 |
33 |
11 |
6.81 |
0.08 |
B3. Whenever pressure builds up, my supervisor/manager wants us to work faster, even if it means taking shortcuts |
66 |
42 |
56 |
29 |
47 |
17 |
34 |
10 |
5.03 |
0.17 |
B4. My supervisor/manager overlooks patient safety problems that happen over and over |
95 |
13 |
66 |
19 |
49 |
15 |
33 |
11 |
5.78 |
0.12 |
A6. We are actively doing things to improve patient safety. |
93 |
15 |
70 |
15 |
49 |
15 |
38 |
6 |
3.00 |
0.39 |
A13. After we make changes to improve patient safety, we evaluate their effectiveness. |
95 |
13 |
69 |
16 |
55 |
9 |
39 |
5 |
2.18 |
0.54 |
F1. Hospital management provides a work climate that promotes patient safety. |
84 |
24 |
42 |
43 |
40 |
24 |
27 |
17 |
16.91 |
0.01 |
F8. The actions of hospital management show that patient safety is a top priority. |
90 |
18 |
61 |
24 |
46 |
18 |
36 |
8 |
5.31 |
0.15 |
F9. Hospital management seems interested in patient safety only after an adverse event happens |
77 |
31 |
51 |
34 |
38 |
26 |
27 |
17 |
3.80 |
0.28 |
A10. It is just by chance that more serious mistakes don't happen around here. |
96 |
12 |
77 |
8 |
57 |
7 |
41 |
3 |
0.74 |
0.86 |
A17. We had patient safety problems in this unit. |
50 |
58 |
64 |
21 |
45 |
19 |
36 |
8 |
26.66 |
0.01 |
A18. Our procedures and systems are good at preventing errors from happening. |
76 |
32 |
40 |
45 |
38 |
26 |
20 |
24 |
13.79 |
0.01 |
C1. We are given feedback about changes put into place based on event reports. |
69 |
39 |
46 |
39 |
32 |
32 |
22 |
22 |
4.41 |
0.22 |
C3. We are informed about errors that happen in this unit. |
64 |
44 |
45 |
40 |
30 |
34 |
24 |
20 |
2.54 |
0.47 |
C5. In this unit, we discuss ways to prevent errors from happening again. |
47 |
61 |
40 |
45 |
46 |
18 |
32 |
12 |
20.78 |
0.01 |
C2. Staff will freely speak up if they see something that may negatively affect patient care. |
76 |
32 |
50 |
35 |
29 |
35 |
20 |
24 |
13.84 |
0.01 |
C4. Staffs are afraid to ask questions when something does not seem right. |
83 |
25 |
64 |
21 |
47 |
17 |
30 |
14 |
1.30 |
0.73 |
C6. Staffs feel free to question the decisions or actions of those with more authority. |
78 |
30 |
68 |
17 |
55 |
9 |
31 |
13 |
5.77 |
0.12 |
A8. Staff feel like their mistakes are held against them. |
92 |
16 |
66 |
19 |
45 |
19 |
34 |
10 |
5.49 |
0.14 |
A12. When an event is reported, it feels like the person is being written up, not the problem. |
99 |
9 |
69 |
16 |
47 |
17 |
35 |
9 |
10.46 |
0.02 |
A16. Staff worry that mistakes they make are kept in their personnel file. |
99 |
9 |
77 |
8 |
57 |
7 |
40 |
4 |
0.33 |
0.96 |
F4. There is good cooperation among hospital units that need to work together. |
85 |
23 |
44 |
41 |
32 |
32 |
23 |
21 |
21.89 |
0.01 |
A2. We have enough staff to handle the workload. |
65 |
43 |
36 |
49 |
35 |
29 |
19 |
25 |
7.56 |
0.06 |
A5. Staffs in this unit work longer hours than is best for patient care. |
64 |
43 |
49 |
36 |
38 |
26 |
31 |
13 |
2.16 |
0.54 |
A7. We use more agency/temporary staff than is best for patient care. |
66 |
42 |
45 |
40 |
40 |
24 |
20 |
24 |
4.47 |
0.21 |
A14. We work in "crisis mode" trying to do too much, too quickly. | 90 | 18 | 67 | 18 | 53 | 11 | 40 | 4 | 3.01 | 0.39 |
Legend:NPR, Number of positive response answers; NOR, Number of other response answers.