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. 2013 Jul 5;11:113. doi: 10.1186/1477-7525-11-113

Table 2.

Item-subscale correlations of the PedsQLTM3.0 healthcare satisfaction generic module

Items Information Inclusion of Family Communication Technical Skill Emotional Needs Total Satisfaction N/A*(%)
Information
1.information provided about diagnosis
 0.90
 0.76
 0.73
 0.73
 0.72
 0.72
 0.3
2.information about treatment and course
 0.91
 0.79
 0.76
 0.74
 0.74
 0.75
 0.8
3.information about side effects of the treatment
 0.89
 0.74
 0.73
 0.70
 0.69
 0.66
 0.8
4.how soon information was given about test results
 0.88
 0.73
 0.69
 0.67
 0.70
 0.68
 1.4
5.how often are updated about your child’s health
 0.92
 0.80
 0.77
 0.76
 0.74
 0.75
 2.0
Inclusion of Family
6.sensitivity shown to you and your family
 0.73
 0.88
 0.75
 0.72
 0.70
 0.75
 0.0
7.willingness to answer your questions
 0.77
 0.92
 0.74
 0.69
 0.67
 0.73
 0.6
8.include your family in discussion
 0.81
 0.92
 0.78
 0.79
 0.77
 0.77
 0.8
9.time given you to ask questions
 0.78
 0.91
 0.80
 0.74
 0.71
 0.73
 1.1
Communication
10.explain health condition and treatment to child
 0.71
 0.75
 0.85
 0.79
 0.71
 0.71
 8.8
11.explain health condition and treatment to you
 0.72
 0.75
 0.85
 0.74
 0.69
 0.72
 0.6
12.listen to you and your concerns
 0.70
 0.76
 0.87
 0.72
 0.72
 0.69
 1.4
13 preparation provided for you about what to expect during tests and procedures
 0.62
 0.64
 0.83
 0.63
 0.65
 0.64
 0.3
14 preparation provided for child about what to expect during tests and procedures
 0.73
 0.71
 0.87
 0.69
 0.70
 0.68
 7.3
Technical Skill
15.respond to child’s needs
 0.75
 0.75
 0.79
 0.93
 0.76
 0.74
 2.3
16.efforts to keep your child comfortable
 0.73
 0.73
 0.77
 0.93
 0.77
 0.72
 1.4
17.time to help your child back home
 0.76
 0.77
 0.76
 0.92
 0.74
 0.77
 3.7
Emotional Needs
18.time given to your child to play, talk about her/his feelings, and any questions she/he may have
 0.72
 0.73
 0.74
 0.72
 0.90
 0.68
 10.7
19.time spent helping your child back to school
 0.74
 0.73
 0.76
 0.74
 0.92
 0.71
 24.3
20.time spent attending to child’s emotion needs
 0.76
 0.73
 0.77
 0.79
 0.95
 0.73
 11.9
21.time spent attending your emotion needs
 0.75
 0.76
 0.76
 0.79
 0.96
 0.74
 9.6
Total Satisfaction
22.the overall care your child is receiving
 0.71
 0.73
 0.74
 0.74
 0.70
 0.92
 0.3
23.how friendly and helpful the staff is
 0.70
 0.74
 0.73
 0.72
 0.69
 0.89
 0.3
24.the way your child is treated at the hospital 0.72 0.74 0.70 0.71 0.70 0.90 0.6

Values denote Spearman’s rank correlation coefficients (P < 0.01).

Bolded values represent correlations between items and their hypothesized subscales.

*N/A = Not Applicable.