Table 3.
Trust-centered design preferences
| System strategy | |
| User needs and intervention objectives | |
| Institutional affiliation | ‘(CBOs)… are really… influential… as far as promoting awareness… but y'all could be more aggressive and get your names out more.’ |
| Network embeddedness | ‘…they be like “I ain't going it unless my boy doing it.” …Try to best suit how people is…’ |
| Participation | ‘…teach… you will feel better…’‘ Where we could write a blog.’ ‘Have us promote your website.’ |
| System functionality | |
| Functional specifications | |
| Credible Q&A services | ‘…if you're talking to somebody that you know is a… professional about it, you might get more facts.… Not just he said, she said.’ |
| Decision support | |
| Recommendations of condoms and lubrication, with use instructions | ‘…how to put a condom on… the proper ways.’ |
| Local resources | ‘…more places they felt comfortable that it was going to be confidential.’ |
| Identification of high-risk places | ‘…what area codes have more sexually transmitted disease(s)…’ |
| Identification of high risk people | ‘…the type of people who have… an STD…’ |
| Interactive risk assessment tools | ‘…different questions… when they answer it… tell them, “…you could be at a risk of this or at risk of that.”’ |
| Scenarios | ‘…what can result from what you're doing. Just scenarios. Like this happened, this happened.’ |
| Personal stories | ‘…get somebody they age that's going through the problem.’ ‘…people (with HIV/AIDS)… discuss… how they caught it… and how they're dealing with it and how everybody treating them from it.’ |
| Trustworthy people | ‘Trying to find out this about this. It'd have to be somebody you… trust.’ |
| Collective action | ‘When… it's something that can affect the black community… people want to be involved.’ |
| Positive social influence | ‘Why can't we have some positive peer pressure within the community?’ |
| Interaction design | |
| Optional anonymity | ‘…the option to either have a user name or just go on as “guest”.’ |
| Level of identifiability | ‘I don't want… my picture and my profile on a sexually transmitted disease website… Because everybody in (name of city) knows each other and stuff gets started real easily.’ ‘…anonymous discussion wouldn't be too bad where there's no picture.’ |
| Mobile messages | ‘…one of your friends might have your phone and then it gets around to everybody.’ |
| Offline networks | ‘I'd rather be in there… with my friend… he have my back or I got they back…’ ‘…we all interested to have… new friends… even a website buddy.’ |
| Supervision | ‘…it should be moderated… in case somebody who is just out there to find a site to start a mess.’ |
| Membership control | ‘You can report them, and… they can get booted off the site.’ |
| Blocking | ‘…I have to block somebody (on Facebook) today.’ |
CBO, community-based organization; Q&A, question and answer; STD, sexually transmitted disease.