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. 2012 Nov 21;21(7):703–707. doi: 10.1038/ejhg.2012.238

Table 1. Key issues for consumer protection in DTC services.

Criterion Necessary translational step
Information provision Agreed guidelines on appropriate information available before, during and after the test, with proportionate consent, interpretation and follow-up
Analytical validity Implementation of proper quality assurance and quality control programmes to ensure that the testing laboratory meets required standards
Scientific and clinical validity Establishing that the tests offered have genuine association with the claims made
Access to advice Involvement of appropriately qualified, competent, responsible professional, subject to normal clinical governance procedures, including follow-up measures, management and treatment
Control of claims Prevention of misleading assertions in publicity and promotional material about meaning and usefulness of results