Table 1.

Descriptive Statistics of Dependent Variables (N=1,509)

	Mean	Standard Deviation
Getting Needed Care	72.3	34.0
Timeliness of Care	81.8	27.0
Provider Communication	88.2	20.3
Health Plan Customer Service	76.0	30.2
Personal Doctor Rating	88.4	19.8
Specialist Rating	89.0	18.7
Health Care Rating	81.0	22.7
Health Plan Rating	83.6	23.5