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. 2013 May;27(5):259–266. doi: 10.1155/2013/615206

TABLE 3.

Correlations among the patient satisfaction and willingness to return items

Satisfaction with the procedure Overall rating of the visit Willingness to return for repeat endoscopy Recommendation to a friend to undergo the same procedure
Satisfaction with the procedure 1 r=0.32; P<0.0001 r=0.26; P<0.0001 r=0.25; P<0.0001
Overall rating of the visit r=0.32; P<0.0001 1 r=0.30; P<0.0001 r=0.34; P<0.0001
Willingness to return r=0.26; P<0.0001 r=0.30; P<0.0001 1 r=0.72; P<0.0001
Recommendation to a friend to undergo the same procedure r=0.25; P<0.0001 r=0.34; P<0.0001 r=0.72; P<0.0001 1