TABLE 5.
Predictors of overall satisfaction, willingness to return for repeat endoscopy and reported absence of pain during colonoscopy (multivariate analysis)
| Predictor | Overall rating of the visit | Willingness to return |
|---|---|---|
| Age, years | ||
| <50 | 1.45 (0.49–4.32) | 2.25 (0.99–5.09) |
| 50–60 | 1.33 (0.56–3.16) | 1.45 (0.76–2.79) |
| 61–70 | Reference | |
| >70 | 0.71 (0.29–1.74) | 0.81 (0.42–1.58) |
| Sex | ||
| Male | 1.11 (0.56–2.23) | 0.81 (0.49–1.37) |
| Female | Reference | |
| Education | ||
| Did not finish high school | 2.99 (0.98–9.14) | 0.95 (0.43–2.08) |
| High school or more | Reference | |
| Marital status | ||
| Married or common-law | Reference | |
| Not partnered | 1.15 (0.48–2.78) | 1.36 (0.73–2.55) |
| Procedure | ||
| Gastroscopy only | 0.78 (0.26–2.35) | 1.07 (0.50–2.31) |
| Colonoscopy | Reference | |
| Previous gastrointestinal endoscopy | ||
| Yes | 1.25 (0.63–2.47) | 2.42 (1.44–4.09) |
| No | Reference | |
| Indications for the procedure | ||
| Screening or surveillance | 1.33 (0.65–2.72) | 1.44 (0.84–2.47) |
| Symptomatic | Reference | |
| Visit with endoscopist before the procedure | ||
| Yes | 0.69 (0.33–1.43) | 0.90 (0.53–1.54) |
| No | Reference | |
| Site | ||
| A | 0.14 (0.04–0.44) | 0.64 (0.27–1.48) |
| B | 0.43 (0.16–1.19) | 0.56 (0.25–1.22) |
| C | 0.79 (0.23–2.69) | 0.77 (0.31–1.93) |
| D | 0.53 (0.16–1.69) | 0.59 (0.25–1.43) |
| E | 0.79 (0.27–2.38) | 1.47 (0.61–3.55) |
| F | Reference | |
| Quality of all information (written or verbal provided) | ||
| Excellent | 3.81 (1.95–7.46) | 1.07 (0.61–1.88) |
| Less than excellent | Reference | |
| Satisfaction with wait time for endoscopy appointment | ||
| Excellent | 3.61 (1.70–7.69) | 1.55 (0.84–2.85) |
| Less than excellent | Reference | |
| Satisfaction with preprocedure waiting area | ||
| Excellent | 3.04 (1.44–6.42) | 1.22 (0.65–2.31) |
| Less than excellent | Reference | |
| Satisfaction with time spent at hospital before the procedure on the day of the procedure | ||
| Excellent | 4.87 (2.28–10.39) | 1.76 (0.93–3.31) |
| Less than excellent | Reference | |
| Personal manner of the support staff | ||
| Excellent | 2.86 (0.97–8.39) | 1.85 (0.91–3.76) |
| Less than excellent | Reference | |
| Technical skills of the endoscopist | ||
| Excellent | 3.03 (0.92–9.91) | 2.66 (1.28–5.51) |
| Less than excellent | Reference | |
| Adequacy of the explanation of the performed procedure and the findings | ||
| Excellent | 6.39 (3.05–13.40) | 1.37 (0.77–2.45) |
| Less than excellent | Reference | |
| Pain | ||
| No pain | 1.36 (0.69–2.66) | 2.15 (1.29–3.58) |
| Any reported pain | Reference | |
Data presented as OR (95% CI). Bolded values indicate statistically significant findings