Table 1.
Domains | Examples |
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Library of 10 possible appointment reminder messages or create a customized message | (i) Hey how you feeling? Don't forget to give a call and make your appointment (ii) You're worth it—remember your clinic appointment (iii) Your providers are here to help you—go to your appointment (iv) Call your case manager—he/she can help you get to clinic (v) Don't forget your clinic appointment—it's important (vi) Your health comes first—go to your appointment (vii) Can't remember when your next appointment is? Call the clinic to find out. (viii) Your doctor wants you to come to your appointment (ix) Going to the clinic helps you stay healthy (x) CARE+ Corrections message (staff-inputted from the CARE+ session “plan step groups' subject selected”… Remember, this was your plan: {insert from CARE+ database} (xi) Participant-created message |
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Medication adherence reminder sent to participant on a selected schedule | (i) Meds keep your body strong and healthy (ii) Don't forget your skittles! (iii) The best way to stay healthy is to take your meds on time and the right way (iv) Adherence to meds means taking your dose at the right time (v) Your meds may not work anymore if you forget to take them (vi) You got to play to win. So don't forget your meds (vii) Call your case manager—he/she can help you find ways to remember to take your meds (viii) Give meaning to your life … Now! (ix) Hey, take your vitamins! (x) CARE+ Corrections message (staff-inputted from the CARE+ session “plan step groups' subject selected”… Remember, this was your plan: {insert from CARE+ database} (xi) Participant-created message |
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Prevention reminder sent to participant on a selected schedule | (i) Safe sex is important. Use a condom (ii) Don't forget to wrap it or don't give it up! (iii) Did you read “Get your Freak on for Dummies”—it says you must wear a rubber! (iv) Be smart. Use a condom (v) Protect yourself and your partner. Use a condom (vi) If you are using, you may forget your meds (vii) One day at a time. Just for today, don't use (viii) Stay strong. Stay clean (ix) Staying clean is most important. Call your case manager for help (x) CARE+ Corrections message (staff-inputted from the CARE+ session “plan step groups' subject selected”… Remember, this was your plan: {insert from CARE+ database} (xi) Participant-created message |
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A “barrier to care” reminder message is sent to participant between registration and first check-in appointment (and sent again if person is reincarcerated) | (i) Remember to get a case manager: call xxx-xxx-xxxx (ii) Call your case manager, they're here to help (iii) Hey! Stay linked to your clinic so you can get your meds and care (iv) Need a ride to your appointment? Call your case manager at xxx-xxx-xxxx (v) Can't get your prescriptions? Call your clinic or case manager (vi) Get help for your housing: call xxx-xxx-xxxx (vii) Call transportation services so you can get to your clinic visits: call xxx-xxx-xxxx (viii) Check on job and training programs today (ix) Get help getting your entitlement/insurance programs: call xxx-xxx-xxxx (x) CARE+ Corrections message (staff-inputted from the CARE+ session “plan step groups' subject selected”… Remember, this was your plan: {insert from CARE+ database} (xi) Participant-created message |
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Welcome message sent during the week after registration | Welcome to the CARE study! We appreciate your participation. Call our staff at xxx-xxx-xxxx if you have any questions |
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Monthly message reminding participants to schedule their monthly check-in with study staff | Don't forget your monthly check-in meeting. Please call xxx-xxx-xxxx to be sure it is scheduled |