Table 2.
Multiple logics in the dental practice field developed from service level data.
Ownership responsibility | Professionalism | Population health managerialism | Entrepreneurial commercialism |
---|---|---|---|
Composite principles | |||
Authority and managerial responsibility for practice staff, reputation and servicing patients and community | Clinical excellence, altruism, best interest of patients, patient advocacy, technical knowledge, professional responsibility and self-governance | Trace and explain public expenditure; govern good practice. | Trading and opportunity with a focus on sustaining and developing a profitable business |
Expression | |||
Try to sustain the business long term for the sake of staff and patients | Patients are treated according to technical and ethical values | Patients are treated as a unit | Patients as a source of income |
Feel part of the NHS | |||
Close relationships with staff. Sub-contracting is risky | Give the patients authoritative options | Be accountable via hierarchical bureaucracy for what you’ve done and why | Conscious of the market and consumers' wishes. |
Ownership is beyond owning the enterprise - it concerns setting practice ethos | Gatekeeper – police what is available on the NHS | Meet targets | Excite wider demand |
Resources governed by need not demand | |||
Concentrate on reputation of the practice amongst the local community | Treat NHS and private patients the same | See remuneration not based on balancing income and expenditure for individual patients | Commercial GDPs view income as ‘swings and roundabouts’ |
Close relationships with patients ‘coal face’ built on family/friends Emphasis on ‘our’/’my’ patients | Assert patients' best interests, charge structures second | Strategic priority (public policy) orientated | Range includes piece rate GDPs |
Population prevention strategies | |||
Keep abreast technically | Sub contract to others | Conscious of branding | |
Individual clinician's are responsible for deciding what is best for the patient | Dispassionate, issue-based decision making | Business entrepreneurship | |
Do not criticise other clinicians |