Table 2.

Overall ranking and domain scores

Overall ranking scale (on a scale from 1–10)
Question: In the last two days of care, how well did the doctors, nurses and other professional staff…	Average
Provide medical care that respected his/her wishes?	8.2
Make sure that [patient] died with dignity – that is died on her/his own terms?	8.2
Make sure [patient’s] symptoms were controlled to a degree acceptable to her/him?	8
Communicate with patient and family about the illness and likely outcomes of care?	7.3
Provide emotional support for you and [patient’s] family and friends?	6.8
What number would you give the overall care that [patient] received in the last two days of life?	7.7
Scale score	7.7
Comparison of Domain Scores (range: 0 to 1)
Advance care planning	0.10
Coordination	0.16
Focus on individual	0.271
Informing & decision making	0.301
Attend to family	0.511

¹ An overall mean problem score or domain score greater than 0.20 is indicative of an important opportunity to improve the quality of care.