Table 3.

Process evaluation activities

Process evaluation activities	When collected	Arm(s)
• Survey of practices' approaches to chronic care and practice change	Baseline Endpoint	Facilitated-CDS and CDS-only
• Semi-structured interviews with each Physician/ Clinician Champion.	Baseline Endpoint	Facilitated-CDS and CDS-only
o Interviews conducted with ALL Facilitated practices
o Interviews conducted with 9 CDS-only practices (4–5 from each round)
• Facilitator activity log on all interactions with the practice including:	Ongoing	Facilitated- CDS
o Emails
o Phone calls
o Monthly meetings with site coordinator
o QI team meetings
o Webinars/Conference calls
o Collaborative learning
o Interface/Meetings/consultations with the academic mentors
• Academic detailing activity log on interactions with the practice including:	Weekly debrief with	Facilitated- CDS
o Phone calls with physicians	each academic mentor
o Emailsntd	on their contacts with
o Webinars/Conference calls	the practices
o Collaborative learning
o Interface/Meetings/consultations
• Site visits to 10 interventions and 10 comparator practices to observe workflow.	Final 18 months of	Facilitated-CDS and CDS-only
o Comparator practices selected at random.	intervention
o Intervention practices selected using a dynamic multi-method approach (refer to
o site visit protocol)