Table I.

Text of survey items

Barrier	Text of survey item*
Leaving work	“It is hard to get out of work to go to appointments at [medical center].”
Childcare	“It is difficult to get child care so that you can go to appointments at [medical center].”
Transportation	“Transportation to [medical center] is a problem.”
Getting an appointment quickly	“You can get an appointment quickly at [medical center].”
Understanding providers	“At [medical center], it is hard to understand what doctors and nurses are saying to you.”
Communicating with office	“It is easy to communicate with the doctors’ offices at [medical center].”
Locating office	“It is easy to find doctors’ offices at [medical center].”
Interpreters unavailable	“Interpreter services are available at [medical center] if you need them.”
Inconvenient office hours	“At [medical center], office hours are convenient.”
Health insurance coverage	“[Child] has health insurance that pays for appointments at [medical center].”

^*Stem: “Please tell me if each statement is true for you by answering definitely yes, somewhat yes, somewhat no, or definitely no.”