Skip to main content
. Author manuscript; available in PMC: 2013 Aug 29.
Published in final edited form as: Diabetes Educ. 2009 Jan-Feb;35(1):124–135. doi: 10.1177/0145721708325157

Table 4.

Time Spent on Patient-initiated Phone Calls for CSII Versus MDI Participants During the 3-month Study

Unscheduled Phone Calls Unscheduled Visitsa
CSII participants (n = 30)
 Number of contacts 238 19
 Average time spent per contact, minutes 10 NA
 Average number of contacts per participantb 7.9 0.6
 Average total time spent per participant, minutesb 82 NA
MDI participants (n = 27)
 Number of contacts 360 13
 Average time spent per contact, minutes 8 23
 Average number of contacts per participantb 13.3 0.5
 Average total time spent per participant, minutesb 106 11

Abbreviations: CSII, continuous subcutaneous insulin infusion; MDI, multiple daily injections.

a

Time was not tracked for CSII patients.

b

Averaged over all participants (ie, include participants with zero contacts).