Table 3.

Mean Satisfaction Ratings by Condition

CONDITION	N	MEAN	SD	T TEST	EFFECT SIZE (D)
Evaluation 1: comfort with talking to clinicians
InP	11	6.82	0.41	t19=0.89	0.38
IVC	10	6.30	1.89	p=0.39
Evaluation 2: felt clinicians cared
InP	11	6.73	0.47	t19=0.91	0.39
IVC	10	6.20	1.87	p=0.38
Evaluation 3: competent clinicians
InP	11	6.91	0.30	t8.30=0.86	0.41
IVC	9	6.33	2.00	p=0.42
Evaluation 4: felt embarrassed
InP	11	6.00	1.90	t19=0.95	−0.10
IVC	10	6.20	1.93	p=0.36
Evaluation 5: difficulty hearing
InP	11	6.91	0.30	t19=0.70	0.30
IVC	10	6.70	0.95	p=0.50
Evaluation 6: no trouble seeing
InP	11	5.82	2.40	t19=0.81	0.35
IVC	10	4.90	2.77	p=0.43
Evaluation 7: overall satisfaction
InP	11	6.82	0.41	t10=–1.49	–0.62
IVC	10	7.00	0.00	p=0.17
Mean satisfaction Items 1–7
InP	11	6.57	0.49	t19=1.16	0.50
IVC	10	6.23	0.82	p=0.26

Evaluation questions 4 and 5 were reverse-scored to create high scores=high satisfaction.

InP, in-person; IVC, interactive videoconferencing; SD, standard deviation.