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. Author manuscript; available in PMC: 2014 Jun 1.
Published in final edited form as: Gynecol Oncol. 2013 Mar 6;129(3):554–558. doi: 10.1016/j.ygyno.2013.02.037

Table 1.

Items composing the area scales for the Patient’s Perceived Quality of Care survey.

Area Item Description
Administrative Services: Please select a rating from 1 = Very Poor to 7 = Excellent for each of the following items based on today’s visit to the clinic.
Appointment scheduling*
Locating clinic/checking in, checking out, parking, etc.*
Clinical Services: Please select a rating from 1 = Very Poor to 7 = Excellent for each of the following items based on today’s visit to the clinic.
Your medical concerns*
Your psychological and/or social concerns*
Your sexual well-being
Your health risk factors, like smoking or weight
Your need for a referral to another medical provider
Educational Services: Please select a rating from 1 = Very Poor to 7 = Excellent for each of the following items based on today’s visit to the clinic. Mark “None Received” if no materials were received.
Your cancer and the treatment you have received
The short term effects of your cancer treatment
Strategies to monitor or manage the short term effects of cancer treatment
The long term effects of your cancer treatment*
Strategies to monitor or manage the long term effects of cancer treatment*
Strategies for reducing risk, such as changing health habits or behaviors
Other resources available to you at the clinic or at the medical center
Helpfulness of Written Materials: Please select a rating from 1 = Very Poor to 7 = Excellent for the helpfulness of written materials (care plans, booklets, etc.) you have received from this clinic (or mark “None Received” if no materials were received) regarding…
Your cancer
Cancer treatments you have had
Coordinating your own care
Risk of a second cancer
Fatigue (as applicable)
Surgical procedures and side effects (as applicable)
Chemotherapy procedures and side effects (as applicable)
Radiation procedures and side effects (as applicable)
Other treatment procedures and side effects (as applicable)
*

Item adapted from Perceptions of Quality of Care survey provided by the Jonsson Comprehensive Cancer Center at UCLA.