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. 2013 Sep;11(5):467–472. doi: 10.1370/afm.1514

Table 2.

Coefficients Between GPPS Item Scores and QOF Clinical Summary Score (N = 7,759 Practices)

Linear Regression Analysis

GPPS Item Spearman Rank Correlation Coefficientsa Crudeb Adjusted for Practice Population Characteristicsc
Q4 Helpful receptionists 0.15 0.15 0.15
Q5a Get through on the phone 0.16 0.15 0.16
Q5b Speak to a doctor on the phone 0.11 0.12 0.11
Q7 See a doctor in the next 2 days 0.15 0.15 0.14
Q10 Get an appointment in advance 0.18 0.16 0.16
Q16 See preferred doctor 0.17 0.16 0.16
Q17 Satisfied opening hours 0.13 0.13 0.13
Q20 Doctor patient communication 0.09 0.10 0.08
Q21 Confidence and trust in doctor 0.10 0.12 0.10
Q24 Nurse patient communication 0.11 0.11 0.10
Q25 Overall satisfaction 0.15 0.17 0.16
Care planning
 Q28a Doctor/nurse took notice of patient views 0.04 0.05 0.03
 Q28b Given information 0.08 0.09 0.08
 Q28c Doctor/nurse patient agreement 0.08 0.09 0.08
 Q28d Given written document 0.08 0.09 0.09
 Q28e Given a “care plan” 0.11 0.10 0.10
 Q29 Discussion improved management of health 0.11 0.12 0.11

GPPS = General Practice Patient Survey; Q = question; QOF = Quality Outcome Framework.

a

All significant at P <.001, except Q28a, where P = .44 after applying Bonferroni corrections for 374 tests.

b

All significant at P <.001.

c

All significant at P <.001, except Q28a, where P =.003.