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. Author manuscript; available in PMC: 2013 Sep 23.
Published in final edited form as: Am J Health Promot. 2013 Jan-Feb;27(3 0):eS11–eS20. doi: 10.4278/ajhp.1200113-QUAN-18

Table 3.

Results of Satisfaction Survey Administered to Usability and Pilot Test Subjects after Interacting with Gabby

Usability Testing* (n=15) Pilot Training Session (n=9) Pilot Testing After 2 Months of Use (n=6) Scale
How easy was it to talk with Gabby? 2.40 3.11 2.33 1= Easy
4= Neutral
7= Difficult
How much do you trust Gabby? 2.93 2.78 3.5 1= Very Much
4= Neutral
7= Not At All
Did you feel your session with Gabby was too short, just right or too long? 4.27 4.44 4 1= Too Short
4= Just Right
7= Too Long
How well did Gabby answer any questions that you had? 2.67 3.43 4.17 1= Very Well
4= Neutral
7= Not At All
Do you think you will use some of the information from Gabby to improve your health? 2.40 3.33 3.5 1= Definitely Yes
4= Neutral
7= Definitely No
To what degree would you rather have talked to a doctor or nurse than Gabby? 3.93 2.78 3.5 1= Definitely Doctor or Nurse
4= Neutral
7 = Definitely Gabby
Would you like to interact with Gabby again? 2.80 2.56 N/A 1= Definitely Yes
4= Neutral
7= Definitely No
*

These subjects responded to the survey after interacting with Gabby at a singe session while observed in our laboratory.

These subjects responded to the survey after interacting with Gabby in a single training session after discussing 3 preselected risks.

These subjects responded to the survey after interacting with Gabby for up to 2 months and discussed their own preconception risks with Gabby online.