Table 3.
Results of Satisfaction Survey Administered to Usability and Pilot Test Subjects after Interacting with Gabby
Usability Testing* (n=15) | Pilot Training Session† (n=9) | Pilot Testing After 2 Months of Use‡ (n=6) | Scale | |
---|---|---|---|---|
How easy was it to talk with Gabby? | 2.40 | 3.11 | 2.33 | 1= Easy 4= Neutral 7= Difficult |
How much do you trust Gabby? | 2.93 | 2.78 | 3.5 | 1= Very Much 4= Neutral 7= Not At All |
Did you feel your session with Gabby was too short, just right or too long? | 4.27 | 4.44 | 4 | 1= Too Short 4= Just Right 7= Too Long |
How well did Gabby answer any questions that you had? | 2.67 | 3.43 | 4.17 | 1= Very Well 4= Neutral 7= Not At All |
Do you think you will use some of the information from Gabby to improve your health? | 2.40 | 3.33 | 3.5 | 1= Definitely Yes 4= Neutral 7= Definitely No |
To what degree would you rather have talked to a doctor or nurse than Gabby? | 3.93 | 2.78 | 3.5 | 1= Definitely Doctor or Nurse 4= Neutral 7 = Definitely Gabby |
Would you like to interact with Gabby again? | 2.80 | 2.56 | N/A | 1= Definitely Yes 4= Neutral 7= Definitely No |
These subjects responded to the survey after interacting with Gabby at a singe session while observed in our laboratory.
These subjects responded to the survey after interacting with Gabby in a single training session after discussing 3 preselected risks.
These subjects responded to the survey after interacting with Gabby for up to 2 months and discussed their own preconception risks with Gabby online.