Exhibit 1.
Characteristics Of Massachusetts Nursing Homes Participating In Consumer Satisfaction Survey, 2009
| Characteristic | Statistic | SD or % |
|---|---|---|
| Satisfaction score | ||
| Overall satisfaction, meana | 4.25 | (0.30) |
| Overall resident needs met, meanb | 4.12 | (0.30) |
| Would recommend to a friend, percentc | 89.9 | — d |
| Nursing hours per resident day (mean) | ||
| RNs, LPNs, LVNs | 1.7 | (0.5) |
| RNs alone | 0.8 | (0.5) |
| LPNs and LVNs alone | 0.9 | (0.3) |
| Certified NAs | 2.4 | (0.5) |
| Number of deficiency citations, mean | 5.4 | (5.0) |
| Profit status, number | ||
| For profit | 303 | 70.8% |
| Nonprofit | 119 | 27.8% |
| Government owned | 6 | 1.4% |
| Certification category, number | ||
| Medicare only | 13 | 3.0% |
| Medicaid only | 7 | 1.6% |
| Both Medicare and Medicaid | 408 | 95.4% |
| Affiliated with a chain, number | 224 | 52.3% |
| Number of certified beds, mean | 113.1 | (48.8) |
| Percentage of Medicare residents, mean | 14.8 | (11.4) |
| Percentage of Medicaid residents, mean | 61.5 | (21.1) |
| Percentage occupancy rate, mean | 89.3 | (11.7) |
SOURCE Authors’ analysis of Massachusetts nursing home satisfaction survey (see Note 21 in text) and the Centers for Medicare and Medicaid Services’ online survey, certification, and reporting databases of 2009.
NOTES N = 428. Nursing homes serving short-term residents only did not participate in the survey; two nursing homes with missing data were also excluded. SD is standard deviation. Scores were coded on a five-point scale, with 1 meaning very dissatisfied and 5 very satisfied. RN is registered nurse. LPN is licensed practical nurse. LVN is licensed vocational nurse. NA is nursing assistant.
Range: 3.24–5.00.
Range: 3.09–5.00
Range: 32.0–100.0.
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