Table 1.

Examples of Comments Provided by Primary Care Providers on the Benefits of the e-Consultation Service

SPECIALTY SERVICE	COMMENT
Cardiology	“I liked the detail in the response which reviewed some basics that I will be able to apply other patients.”
	“Saved me and the patient a lot of time. Quick easy answer for me—but information that I didn't know or have quick access to.”
Dermatology	“Very quick and detailed response—extremely useful—this patient was on a 12 month wait list for dermatology.”
	“Good review of possible diagnosis and treatment options, very reassuring for the patient.”
	“Very fast response. Avoided referral to a dermatologist and travel to another town for an elderly patient.”
Endocrinology	“Such a great way to get an answer to a smallish question that I would worry about but doesn't need any formal consult. Thanks!!”
General Pediatrics	“Excellent advice—able not to send someone on to a consultation.”
Hematology	“I will be able to provide more information to the consultant, for a more effective visit.”
	“How exciting to be able to get an answer so quickly and efficiently.”
Internal Medicine	“This is a very useful 'corridor consult' venue for the community based doc.”
	“Reassuring on a course of action taken with extra action suggested.”
Nephrology	“Although the eConsult wasn't helpful, it at least let me know that I wasn't wasting resources or patient time by making the referral.”
Obstetrics/Gynecology	“Great additional advice/teaching, I believe this eConsult will improve patient outcomes.”
Rheumatology	“Very timely response was given and it was helpful knowing I was on the right track without having to wait months to get into the specialist.”