Table 13: Summary of Systematic Reviews of Patient Satisfaction.

Study	Research Question	Sources & Years Searched	Inclusion Criteria	Number of Studies Included	Conclusions
Waibel et al, 2012 (1)	What do we know about patients’ perceptions of continuity of care?	MEDLINE, Social Sciences Citation Index (up to 2009)	Explicit or implicit analysis of continuity Qualitative study design patient’s perspective	25	Continuity is valued more in patients with chronic illnesses compared with younger, healthier patients
Adler et al, 2010 (26)	What is the evidence on the relationship between continuity and patient satisfaction?	MEDLINE, CINAHL (1984–2007)	Reported measures of relational continuity and patient satisfaction	12	Inconsistent results across studies
Saultz & Albedaiwi, 2004 (27)	What is the association between interpersonal continuity and the level of patient satisfaction?	MEDLINE (1996–2002)	Reported measures of relational continuity and patient satisfaction	22	“A consistent and significant positive relationship exists between interpersonal continuity and patient satisfaction”