Table 2.

Description of Change Ideas.

Program	Change Idea	Implemented during LC?	Incorporated Parent/Caregiver Feedback?	Recommended TIES Change Idea
Program A	Create first-contact script that includes program description and two engagement questions.	Yes	Yes	Recommended
	Create brochure for parents/caregivers that provides general information and service pathways.	No	No	Recommended
	Create brochure for providers that provides general information about the program and service pathways.	No	No	Consistent, but Not Recommended
Program B	Add five engagement questions to intake phone call.	Yes	Yes	Recommended
	Create and mail personalized appointment reminder card that includes how the program can support families.	Yes	Yes	Recommended
	Create script for intake phone calls that describes the program and the next steps in the registration process.	Yes	Yes	Recommended
Program C	Create and distribute informational flyer about classes when referral to class is made.	Yes	No	Recommended
	Provide one-on-one consults before or after class sessions; after consultation, follow-up offered via telephone.	Yes	Yes	Recommended
Program D	Add three engagement questions at initial home visit.	Yes	No	Recommended
	Create phone scheduling script for scheduling services that informs families what to expect and asks three engagement questions.	Yes	Yes	Recommended
	Create and hand out business/reminder cards at first visit with contact information and future appointments.	Yes	Yes	Recommended