| Secure message (N=323) | eVisit (N=43) | |
|---|---|---|
| Message content | % (n) | % (n) |
| Medication related (renewal, request for different medication, question about current or not current medication) | 37 (120) | 9 (4) |
| Symptom related (new symptom or recurrent symptom) | 23 (73) | 95 (41) |
| New symptom under 24 h duration or unknown duration | 3 (10) | 14 (6) |
| New symptom over 24 h duration or recurrent, chronic, or previously evaluated | 20 (63) | 81 (35) |
| Test related (test requested, result wanted, or negotiation ordered test) | 20 (64) | 5 (2) |
| Medical question, additional information or correction | 7 (23) | 2 (1) |
| Referral request | 7 (22) | 9 (4) |
| Acknowledgment or thanks | 6 (20) | 0 (0) |
| Request to fill out form | 5 (15) | 0 (0) |
| Greater than one issue | 9 (28) | 19 (8) |
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