Item Number	General Population Norms (n = 25,352)		Managerial and Professional Norms (n = 5,947)		Indian Call Center (n = 401)
1	3.34	0.33	3.59	1.69	3.63	1.52
2	3.13	0.65	3.31	1.87	3.59	1.64
3	2.45	0.37	2.30	1.39	3.54	1.76
5	3.53	0.37	3.67	1.61	3.25	1.58
Total Score	12.43	1.24	12.87	4.60