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. 2013 Oct 11;10(10):4907–4924. doi: 10.3390/ijerph10104907
Item Number General Population Norms (n = 25,352) Managerial and Professional Norms
(n = 5,947)
Indian Call Center
(n = 401)
15 2.59 0.43 2.52 1.34 2.59 1.41
21 2.58 0.40 2.82 1.39 2.84 1.64
22 2.92 0.27 3.19 1.52 2.70 1.76
32 3.24 0.69 4.06 1.62 2.58 1.58
Total Score 11.33 1.27 12.59 4.55