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. 2013 Oct 11;10(10):4907–4924. doi: 10.3390/ijerph10104907
Item Number General Population Norms (n = 25,352) Managerial and Professional Norms
(n = 5,947)
Indian Call Center
(n = 401)
12 3.00 0.62 2.44 1.48 3.13 1.53
13 2.38 0.35 2.14 1.58 3.24 1.54
33 3.58 0.56 4.09 1.44 3.51 1.43
34 2.70 0.34 2.37 1.28 3.02 1.37
Total Score 11.66 0.81 11.04 3.87